To confirm whether your VAIO is affected by this issue.
Model names
Please refer to the table below for the list of affected models.
VPCSB17GG/B |
VPCSB17GG/S |
VPCSB18GG/B |
VPCSB18GG/S |
VPCSB19GG/B |
How to confirm an affected model
Please confirm whether your VAIO is affected or not.

There are two ways to check whether your VAIO is included in the affected list.
1. Check on the system information screen. Please refer to the link below for more details.

Note: Item marked in red box(left box) is the 8-digit Product Code and item marked in blue box(right box) is the 7-digit Serial Number
2. Check the label attached at the back of your VAIO. Please refer to the link below for more details.

Note: Item marked in red box(left box) is the 8-digit Product Code and item marked in blue box(right box) is the 7-digit Serial Number