To confirm whether your VAIO is affected by HDD issue
Model names
A part of desktop types and extension line products are affected. Notebook models are "NOT" affected. Please refer to the table below for the list of affected models.
Model Name | Product Code |
---|---|
VGC-LV17G | 28280870 |
VGC-LN15T | 28280874 |
VGX-TP3G/B | 28282473 |
VGX-TP3G/W | 28282470 |
VGX-TP3T/B | 28282474 |
VGX-TP3L/B | 28282475 |
How to confirm an affected model
Please confirm whether your VAIO is affected or not.

There are two ways to check whether your VAIO is included in the affected list.
1. Check on the system information screen. Please refer to the link below for more details.

Note: Item marked in red box(left box) is the 8-digit Product Code and item marked in blue box(right box) is the 7-digit Serial Number
2. Check the label attached at the back of your VAIO. Please refer to the link below for more details.

Note: Item marked in red box(left box) is the 8-digit Product Code and item marked in blue box(right box) is the 7-digit Serial Number